“Ula Limited” / “we” / “our” / “us” is committed to protecting the privacy and security of your personal information. This policy sets out the basis on which we will collect your personal data, and how that data will be used.
This policy applies to personal data we collect when you use our website https://www.ulacap.com/ (the “Website”) or otherwise interact with us.
Please read this policy carefully to understand how we will treat your personal data. We have a duty to process personal data fairly, lawfully and in a manner that you would expect given the nature of our relationship with you. Where we have a legal basis to use your personal data without consent, this policy fulfils that duty by giving you appropriate notice and explanation of the way in which your personal data will be used. If you have any questions or require any further information regarding our use of your personal data please contact us at privacy@ulacap.com.
Ula Limited is a company registered in ADGM under company registration number 18796 whose registered office is at 24th Floor, Regus, Al Sila Tower, Abu Dhabi Global Market Square, Al Maryah Island, Abu Dhabi, United Arab Emirates. Ula Limited is the data controller in respect of your personal data. This means that we are responsible for deciding how we hold and use personal data about you.
The information we collect depends on the context of your interactions with us. In this Privacy Policy, we consider the following groups of people:
You may fall into one or more of these groups, and these categories may change over time. The information we collect, and the way it is used, will depend on which of these groups you fall into.
We collect personal data so that we can operate effectively and provide you with the best possible service. We will only use your personal data where we have a valid lawful basis to do so.
We may collect the following information when you access our Website:
This data is automatically collected and stored in our server logs when you interact with our website. Collecting this data enables us to improve the user experience of our website, for example to provide you with tailored content. It also helps us to understand how our website is used, by analysing the traffic we receive, and to maintain and protect the security of our website and products. Our Cookie Policy explains this in more detail and can be found here https://ulacap.com/cookie-policy/.
The legal basis for collecting this information is our legitimate interest in improving our website and protecting our rights.
We may collect the following information when you use our contact form to raise a query with us;
Collecting this data enables us to communicate with you in response to your completion of a contact form. Our legal basis for collecting this information is to enable us to respond to you, and our legitimate interest in responding to questions in relation to our services and protecting our rights.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
You acknowledge that we may share your personal data with your consent or as necessary with selected third party service providers and other companies within our group that support us in the performance of the activities set out above.
We may also share your personal data with other third parties, for example in the context of the possible sale or restructuring of the business. We may also need to share your personal data with a regulator or otherwise to comply with the law.
We require all our third party service providers to take appropriate and stringent security measures to protect your personal data in line with our policies. We do not allow our third party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes in accordance with our instructions.
The personal data that we hold about you will only be processed and stored within the ADGM.
We will only retain your personal data for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting obligations. Unless we inform you otherwise (or you request that we erase your personal data) we will retain your personal data for as long as we continue to communicate with you in relation to your query. If we do not communicate for a period of 12 months, then we will delete your information. In some circumstances we may anonymise your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.
All information that you provide to us is stored on secure servers. We have put in place appropriate measures to protect the security of your information.
The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of the information transmitted to our site and you acknowledge that any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access or inadvertent disclosure.
We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
Under certain circumstances, by law you have the right to:
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact privacy@ulacap.com.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is manifestly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal data are not disclosed to any person who has no right to receive it.
Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
We keep our privacy policy under regular review and will post any updates on this webpage. This privacy policy was last updated in August 2024.
If you have any questions about this privacy policy or how we handle your personal data please contact us at privacy@ulacap.com.
If for any reason you are not happy with the way that we have handled your personaldata, please contact us at the contact details above. If you are still not happy, you have the right to make a complaint to the Information Commissioner’s Office see:
